Please note that requests and inquiries requiring immediate attention should NOT be electronically sent since a bank representative may not be able to immediately review your e-mail.
For your protection, we cannot accept e-mail messages for any requirement in which you are to provide written notice to the bank. In addition, e-mail messages may not be used to place a stop payment on a check, request an account transfer or report lost or stolen debit and ATM cards.
Most importantly, personal and account information such as account numbers, personal identification numbers (PIN) and social security numbers should NEVER be sent by e-mail.
If you have a question about your account or need an immediate response, please call us at (936) 396-3611 (Normangee Location) or (936) 241-6100 (Madisonville Location) or stop by and visit us at either of the following addresses: